Privacy Policy

Effective Date: April 2026

Clearflow Home Services LLC ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website clearflowhomenc.com or our services.

1. Information We Collect

We collect the following information when you book a service or contact us:

• Name
• Phone number
• Email address
• Service address
• Service requested
• Any additional notes you provide

2. How We Use Your Information

We use your information to:

• Schedule and perform your requested services
• Send appointment confirmations and reminders
• Text you 30 minutes before arrival
• Send invoices and payment receipts
• Follow up after service to request feedback or reviews
• Communicate with you about your appointment or account

3. SMS/Text Messaging Consent

By providing your phone number to Clearflow Home Services, you consent to receive text messages from us related to your appointments, service updates, promotional offers, and follow-up communications. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any text message. Reply HELP for assistance. We will not share your phone number with third parties for marketing purposes. Mobile opt-in data and consent are not shared with third parties.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only with service providers who help us operate our business (such as scheduling software, payment processors, and SMS providers), and only as needed to provide our services to you.

5. Cookies and Analytics

Our website uses cookies for basic analytics to understand how visitors use the site. This helps us improve the website experience.

6. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure.

7. Your Rights

You may request to review, update, or delete your personal information at any time by contacting us.

8. Contact Us

If you have questions about this Privacy Policy, contact us at: